JConnect is the Boulder JCC’s registration portal which launched in the fall of 2019. Here are some helpful tips for creating an account, logging in, and registering for programs.

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JConnect Frequently Asked Questions

How do I create an account?
Click here to follow our step by step instructions. 


I have a username but I am unable to register for a program?

We use the Salesforce platform and a birth date is required to register. Please check that there are birth dates for all the members of your household in your profile.


Why do I need an account?
Your JConnect account serves as your portal to register for upcoming programs, view previous registration and transaction history, access/update your contact information, and more. 


What is my username?
Your username is your email address that you used to create an account. If you have multiple email address, please check that you are using the correct one. If you are still having problems, please give us a call at (303) 998-1900.


Can I register or pay for my friends for a program on JConnect?
For most programs, all individuals 18 years and older need to register themselves in their own account unless they live at your address. We ask that you do this so that we can capture accurate information for each participant. In case there is a change in the program, this allows us to reach out to each registered participant. Legally we cannot accept waivers signed for people over 18 who are not in your household. If you would like to register or pay for a friend, please call us at (303) 998-1900.


How do I add a member of my household (i.e. children, spouse, etc.) to my account?
1. Click on your user icon in the top right corner and select “Home”
2. Scroll down and locate “My Household” on the right
3. Click on the + sign and user image next to “My Household”
4. Create new contact by entering all required information and click “Save” 


Does my spouse need an account? I already have a login for JConnect.
Each household member over the age of 18 can have their own login and account in JConnect. Members of the household can view other household members and registrations for everyone in the household. Through your personal account, you can also manage your individual registrations. 


Do I need to sign a media release and waiver to attend a program at the Boulder JCC?
Yes, all participants need to sign a media release and waiver to attend a program at the Boulder JCC. The media release and waiver only need to be signed once per calendar year. You will be prompted to read and sign the waiver during registration.  


How do I navigate back? I’m on the Waivers page and need to edit my registration.
To make adjustments in your registration from the Waivers page, click on the previous sections (highlighted in red below) to navigate back. 

How do I continue/finalize my registration?
During the registration process, always be sure to scroll to the top of the screen. There you will find your registration navigation bar and status. Using the Back, Next, and registration section buttons will allow you to continue and adjust your registration. 


Do I have to select “Pay” for a free event or program?
Yes, all events and programs need to be finalized by clicking the “Pay” button. 


Are all Boulder JCC programs available on JConnect?
When you click the "Register Here" button on the Boulder JCC website, you will be automatically directed to the correct system to register. You need a JConnect account to register for most programs. Some programs will be registered on Zoom. Cherryvale Day Camp and Early Childhood Center enrollment remain on separate registration systems. 


Where do I find my receipts?
When you register for a program, you will have the option to request a receipt. Enter your email address and a receipt will be sent accordingly.


How do I add a coupon code?
First, select the program you would like to register for and click enroll for the members of your household who will be attending. Then, click on the shopping cart at the top of your screen. A new window will open with a field for you to enter your coupon code.


How do I remove a program from my shopping cart?
If you have started the registration process for an upcoming event or program and decide to remove it from your shopping cart, click on "Summary" (to the left of your shopping cart on the top of your screen). You will see a trash icon on the top right which will remove the program from your shopping cart. 

I need more help.
If you need additional help or have more questions please call (303) 998-1900 or email